Terms and conditions

 

Tickets

In the event of the cancellation of an event by the organiser/promoter (i.e. a cancellation due to circumstances beyond The Picturedrome's control), The Picturedrome will only refund the face value of the ticket. We will use best endeavours to contact purchasers either by phone, email or in writing (using the details provided at the time of ordering) and advise them to return the tickets.

Please note, however, it is the customer's responsibility to check whether the event is going ahead at the scheduled date, time and venue, and The Picturedrome cannot guarantee that they will inform the customer of any changes to the event date, time or venue. However, 99% cancellations will be announced on our home page, so please check before travelling.

If you purchase tickets within a few days of the concert, it may be too late for postage. Please tick the 'No postage fee' tickbox and bring your google receipt to collect your tickets on the door. Please bring some identification with you.

Once purchased, tickets cannot be transferred, exchanged, refunded or returned unless the event is cancelled, moved to another date, or if details of the event are significantly changed after an order is placed.

Ticket sales are operated by UK Gig Tickets Limited.

(From 2nd May, 2009 to present)

 

General

This website is owned and operated by The Picturedrome (“us”, “our” and “we”). Use of this website constitutes your acceptance of these terms and conditions which take effect from the first time that you use this site. If you do not accept these terms and conditions, you must not use this site.

The Picturedrome reserves the right to change this website and its content (including these terms of use) at any time and without any notice. It is your responsibility to ensure that you refer to these terms of use on accessing the site and that you comply with them. Your continued use of this website after such changes to these terms of use constitutes acceptance of any posted changes.

You agree to use this site only for lawful purposes and in a manner which does not infringe the rights of, or restrict or inhibit the use or enjoyment of this site by any third party.

All communications regarding this website should be addressed to: info@picturedrome.net

Every effort is taken to ensure that the content of this website is up-to-date and accurate. However, no representations or warranties of any kind (whether express or implied) are made about any of this website’s content and any such representations or warranties are excluded by this notice. We do not warrant that the use of this website will be error-free or uninterrupted.

Any use by you of this website and/or its content is entirely at your own risk. We make this website available to you on the basis that (except in respect of fraud or of death or personal injury caused by our negligence) all liability for any loss or damage whatsoever arising out of or in connection with your use of this website and/or its content, including but not limited to computer service or system failure, access or delays or interruption, data non-delivery or mis-delivery, computer viruses, breaches of security or unauthorised use of the system arising from “hacking” or otherwise.

This website is protected by copyright. All rights (including but not limited to all copyright and database right) in this website including but not limited to all designs, text, graphics, content, program code and their selection and arrangement is owned by us or our licensors.

You may use, store and download information contained in or pages from this website for your own personal or your company’s non-commercial use and research. You may electronically copy and/or print in hard copy portions of this website for personal non-commercial purposes. However, you may not re-publish, re-transmit, re-distribute or otherwise make any information from this website available to any other party or on any other website, online service or bulletin board or make such information available in hard copy or on any other media without our prior express written consent. Any other use of the content of this website (including any reproduction for purposes other than permitted above and any modification, distribution or re-publication) is strictly prohibited.

All trade marks, brand names, business names or logos contained on this website are our property or that of their respective owners.

This website may provide links to other websites which may interest you. We do not endorse or give our approval of any websites linked to this website and we do not accept any liability in relation to your use of such websites.

Any links to this website must be direct to its homepage and our prior written approval must be obtained before any links are established to this site by contacting info@picturedrome.net. No authority is given by us or the contributors to this website (whether express or implied) to frame any of the content of this website or to use a representation of any of the firm’s names, logos, trade marks or brand names contained in this website.

© The Picturedrome. No part of this website may be reproduced or transmitted in any form or by any means or stored in a retrieval system of any nature without our prior written permission except for permitted fair dealing under the Copyright, Designs and Patents Act 1998.

 

Ticket Plan

BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. IT IS NOT AN INSURANCE POLICY.

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